Eastwood Community Centre Inc
Eastwood Community Centre Inc engaged Wayne to undertake the audit for the Centre under the Australian Service Excellence Standards. Wayne was known to the Centre and staff as he had been engaged to undertake work in areas of Human Resources, Governance and Strategic Planning in previous years.
Staff, management committee members, volunteers, tutors and participants found Wayne’s communication style easy going, engaging and non-threatening. He has a great understanding of the community based not-for-profit sector and we all were able to engage within a formal audit process without feeling like we were being tested or on trial.
I would highly recommend Wayne to undertake any work in a diversity of areas – Strategic Planning, Human Resources and Quality Assurance.
Susan Ross, Director, Eastwood Community Centre Inc