B Miles Women’s Foundation hired Wayne Turner, Cajebi Consulting, to undertake an audit/assessment of our compliance with the Australian Services Excellence Standards. From the outset, Wayne was professional, flexible and solution-focused. He conducted interviews with all levels of our organisation including staff, management, Board of Management and external stakeholders. Across the board, we experienced Wayne as friendly and easy to communicate with. Wayne had an excellent understanding of the community sector and supported us to make the assessment process as streamlined and straightforward as possible. We recommend Cajebi Consulting to any other organisations undertaking ASES accreditation.
Kate Timmins, CEO
I have known Wayne Turner for over 5 years in my time as CEO with Down Syndrome SA. Initially providing us with consultancy around our transition into the NDIS as one of the early entrants as part of the Children’s trial site, in 2016 he worked with us on achieving the Australian Service Excellence Accreditation the first time in the organisations history. In 2018 he assisted us once again with our strategic direction of a merger for Down Syndrome SA which was completed early 2019.
Wayne’s knowledge of boards, strategy, governance and quality have given Down Syndrome SA and myself expert knowledge and consultancy at crucial times to deliver results through the organisations journey. At all times I have been impressed with Wayne’s skills, his professionalism, customer service and the passion and enjoyment he has for his work.
Maureen Lawlor, General Manager
Eastwood Community Centre Inc engaged Wayne to undertake the audit for the Centre under the Australian Service Excellence Standards. Wayne was known to the Centre and staff as he had been engaged to undertake work in areas of Human Resources, Governance and Strategic Planning in previous years.
Staff, management committee members, volunteers, tutors and participants found Wayne’s communication style easy going, engaging and non-threatening. He has a great understanding of the community based not-for-profit sector and we all were able to engage within a formal audit process without feeling like we were being tested or on trial.
I would highly recommend Wayne to undertake any work in a diversity of areas – Strategic Planning, Human Resources and Quality Assurance.
Susan Ross, Director, Eastwood Community Centre Inc
In 2018 Cajebi Consulting delivered some governance training for our Port Lincoln community on behalf of the Port Lincoln Bendigo Community Bank & Eyre Futures Inc, the training was relevant, engaging, and very easy to comprehend. Wayne was able to answer all questions and is approachable, his style of delivery gave the wide and diversified group a much better understanding of all aspects of governance in their varied organisations. We would highly recommend Cajebi Consulting to anyone wishing to engage in governance training.
Anne-Marie Hammond, Port Lincoln Branch Manager, Career Employment Group Inc