Wayne Turner has conducted audits for the Paraplegic and Quadriplegic Association of South Australia (PQSA) several times for the Australian Service Excellence Standards (ASES) Certificate Level. In 2015, PQSA undertook both the Certificate and Award levels of ASES successfully. On each occasion Wayne has impressed us with his competence, experience, and extensive knowledge in QA.
Wayne has the ability to make those he is working with feel confident and relaxed. The audit process with him has always been a rewarding one for PQSA; one of positive reinforcement and guidance.
Heather Hales, Accommodation and Quality Manager
Cajebi Consulting was contracted to assess the effectiveness and efficiency of the College’s organisational structure and systems for our Corporate Services and Administration departments, comprising services, risk and compliance and all business functions. The review recommended realistic actions for changes and adjustments to ensure optimal organisation and management to assist all non-educational functions to enable optimum efficiency and provide excellent service to internal and external clients.
The process used was comprehensive and appropriate, undertaken sympathetically with staff and within the confines of our Strategic Plan. The report was detailed and thorough and has guided us in our continuous improvement efforts.
The Cajebi staff were extremely co-operative and professional.
Kevin Tutt, Principal, Seymour College
The South Australian Financial Counsellors Association (SAFCA) has worked with Wayne Turner from Cajebi Consulting over the past four years. He has delivered governance training to our Board and was our assessor for Australian Service Excellence Standards certification in 2018. He is undertaking further work for us around our Board Performance Appraisal.
Wayne maintains extremely high levels of professionalism, sound advice and timely delivery of service, while his recommendations and information delivery is easy to understand and implement. Wayne is very good to work with, and I recommend Cajebi Consulting to any small association like ours that needs assistance with governance and policy matters.
Wendy Shirley, Executive Officer
Wayne has worked alongside UnitingSA in different capacities over many years. Most recently we engaged Cajebi Consulting to facilitate development of our Quality Action Plan. Wayne led a very sound and engaging process to arrive at a clear framework and priorities for implementing this Plan. I was impressed with the integrity Wayne displays and his willingness to work closely with us throughout the process. He bought in his wealth of knowledge to push us along further than we might otherwise have done. This has laid the foundation for some very important work that will drive our organisation into the future
Stuart Boyd, Executive Manager, Strategy & Service Improvement